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Managing Employee Resistance in the Transition Process
Ken Wallace
Whenever a change initiative is determined to be in the best interest of the organization, be it for growth or survival reasons (that is, proactive or reactive in nature), there will be certain predictable responses on the part of employees who will be affected by any resulting changes. Many will resist change as a matter of fear that their future relationship with the organization will be worse than it is currently. Some will resist because they are too comfortable in their current relationship to the organization. Others will resist simply as a matter of principle feeling that they will be treated unfairly and unjustly in the new order of things. . . . keep reading
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The Choice of Character
(Written August 18, 1998 with Update, October 2008)
Ken Wallace
Presidential historian, Michael R. Beschloss, quoted by Dan Balz in an editorial in the August 18, 1998 edition of the Washington Post ("Rebuilding Credibility Key to Clinton's Effectiveness, Legacy") said: "It's possible that you could devise a scenario that since the core of Clinton's authority is political management, not character, there is some way he can tunnel through this (crisis) and get on to the two last years and show presidential leadership. But that depends on how people react (to Clinton's August 17th speech) and what they hear about his testimony and what is in the Starr report." What jumped out at me from Beschloss' comments was his phrase ". . . since the core of Clinton's authority is political management, not character . . . ." This really is the issue at the heart of the current and all preceding Clinton debacles. . . . keep reading
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A Few Traits of Success
Ken Wallace
There are a few - just a VERY few - traits that people must cultivate and develop in their lives before they can even START to become successful in whatever path they choose. You can think of these traits as the building blocks - the foundation - of your growth into a successful life. . . . keep reading
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Managing Your Organization's Emotional Supply Chain
Every organization is intimately involved with an emotional supply chain. Just as there are "upstream" and "downstream" elements in it physical and process supply chains, so, too, there is a sequence of elements that comprise the overall emotional experience of both its internal and external customers (employees and end-user customers). . . . keep reading
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A Case Study on How to Work Well Together in Any Organization
Ken Wallace
Following is a summary report I issued to the owner of a medium-sized manufacturing plant in Illinois after having met with all individuals involved in an inter-departmental dispute. The discord arose from a lack of specificity in written job descriptions as well as "job drift" among two long-time employees, one of whom was recently reassigned to oversee this department (Purchasing) in conjunction with another department (Production) whose tasks were dependent upon the efficiency and effectiveness of the Purchasing Department's activities. . . . keep reading
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Characteristics of an Effective Entrepreneur
Ken Wallace
Before a doctor diagnoses a specific disease, his patient must undergo a series of laboratory exams and assessments. He has to know the history of his patient and how lifestyle has affected his present state of health. The results would indicate what type of treatment the physician offers and the specific drugs and therapies required. If the physician is correct in his diagnosis and selection of treatment options, this will eventually contribute to the level of optimum health for that individual. If this approach fails, the process will most probably be repeated. . . . keep reading
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Putting Your Best Self Forward
Ken Wallace
We've been taught to "put your best foot forward" in all situations, especially those that are new. This is an interesting phrase because it indicates that there is such a thing as "your worst foot," or a side of you that you don't want - or shouldn't - lead with. . . . keep reading
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A Sure-Fire Simple Goal Setting Process That Will Improve Your Life Within Two Weeks
Ken Wallace
The first place to start with setting your goals is to determine, with as much honesty as you're able, where you are right now. We all need to "benchmark" from time to time in order to see how far we've come and how much further we have to go when it comes to accomplishing our goals. The first step, then, is to ask yourself: "How is it going in my life right now?" To help you come to a realistic answer to this question, rank yourself in the following areas (if they're applicable) on a 1 to 10 scale, with 10 being the highest level of satisfaction and sense of accomplishment. . . . keep reading
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50 Reasons Why We Won't Change
Ken Wallace
Whenever we fail at our attempts to accomplish our goals or when we know we should change something about ourselves but don't want to try, we offer up all sorts of tired excuses that justify, at least in our own minds, why trying to do anything at all is really a waste of time. In fact, there are so many excuses we've either used or heard others use that the list is quite lengthy. The reasons we cite so blithely for our failures and inaction cannot excuse our laziness and lack of initiative in seizing opportunities for changing for the better. . . . keep reading
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A Motivation Plan for Turning Your Intentions Into Reality
Ken Wallace
Intentionality, defined as interior motives to take action, is subject to "emotional drag" and "physical resistance." Emotional drag results from keeping our intentions to ourselves believing that we can muster the means and the will on our own to realize them any time we choose. Intentions are invisible motivators that, unless manifested by means of immediate action, become enfeebled in their ability to generate sufficient energy and appropriate activity that would actually bring them "into the visible world." The longer they reside silently inside your mind, the weaker they grow to create altered states and improved circumstances in your life. . . . keep reading
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Is Your Bottom Line at the End of the Line?
Ken Wallace
The bottom line is often said to be the ultimate goal of the individual. Organizations of individuals, whether for-profit or non-profit, are similarly focused. It's self-evident that it takes a certain amount of money to survive and even more money to thrive in life. Money will never go away. Some form of it is the glue that holds any nation's economy together and is the lifeblood for its continued viability and growth. But let's not assume that the bottom line is only about dollars. It's also about value. Therefore, the pursuit of money and its accumulation can also be seen as a metaphor for the true purpose of life. . . . keep reading
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Do You Have High Quality Character?
Ken Wallace
Character has been defined as what you do when you know no one is looking or who you are in the dark when you think no one can see. This is only a partial definition. Character is also what you do in the midst of other people and why you do what you do. You can't hide the true nature of your character for very long. You cannot perform for an extended period of time beyond the level of your true character. The old cliché is correct: "The truth will out." Examples abound in ancient literature and throughout history as well as in contemporary society of people being brought low by "unintentional" slips of the tongue or by exhibiting behavior that is blatantly hypocritical from their stated beliefs and carefully polished persona. . . . keep reading
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Seven Great Ways to Improve Your Attitude
Ken Wallace
What is attitude? Quite simply, it is a point of view, an outlook on life that directs your inner energy toward outer manifestation and results. Attitude acts like a gyroscope that sets the orientation of your energy flow. Specifically, your attitude is your tendency of moving toward one thing among all things, in one direction to the exclusion of all other possible directions. It sets your course and predicts where you'll soon be in your life. . . . keep reading
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An Assessment of Your Organizational Culture of Communication
Ken Wallace
The following statements relate to the culture of communication in individual departments, business units and project teams as well as throughout an entire organization. Taken together, they provide a general indication of how well an organization fosters timely, accurate, consistent and thorough communication. Additionally, this assessment instrument offers a good feel for how focused an organization is on goal setting and achievement and on encouraging teamwork among all employees. . . . keep reading
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You Are Alone to the Degree You Accept Being Alone
Ken Wallace
Being alone in the world is a fact of life. Perhaps the times we feel most alone is when we're in the midst of multitudes of others. In times like these, a sense of separation from our environment often pervades our awareness. This is not necessarily a bad thing. It merely underscores the reality we all live in: into this world we come alone and out of it we leave alone. In between, we gather understanding of what it means to be a human being from the others with whom we relate. However, the best we can do in this regard is to learn how to be with others while always being separate from them. Or is it? . . . keep reading
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Five Steps to Effectively Managing Organizational Change
Ken Wallace
An organization is, quite simply, any group of individuals who come together to try to achieve mutual goals by means of a division of labor. This is done by means of setting goals that will further the organization's growth and viability within the existing social and economic milieu as well as developing agreements among the people comprising the organization as to who will do what and when and under whose supervision and guidance. . . . keep reading
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