BetterThanYourBest.com and KenWallaceCompany.com are strongly committed to safeguarding subscribers' and customers' privacy. We operate under the following strict privacy policy:

The only information we obtain about our subscribers and customers is information we need to process credit card charges for subscription fees. The information collected is never revealed or made public for any reason.

Personally identifiable information provided by subscribers (name, email or home address, etc.) is never disclosed to any individual or business.

Cookies
Each time a subscriber logs into our sites, we store a temporary 'cookie' in the browser files of that subscriber's computer. In the case of BetterThanYourBest.com, this cookie is used during your online session to allow you free access to the Subscribers Area, without repeatedly requiring you to re-enter your user name and password.

When you log off or leave our sites, the cookies file is automatically removed.

External Links
In order to provide visitors with greater value, some of our pages may provide links to various third party websites. In no case is subscriber information or 'cookies' provided to the third party sites.

However, keep in mind that many sites do attempt to capture visitor information when you browse those sites. Once you leave our sites, we are not able to alert you should another site attempt to gather information from your browser.

Private Forums
We provide our subscribers with a multi-tiered Discussion Forum that makes sharing information with other subscribers easy. To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.

However, remember that any information you disclose in the message board areas can be read by all other subscribers, so exercise caution when deciding to disclose your personal information.

Security
We use a variety of security measures including encryption and authentication from Thawte to protect the loss, misuse and alteration of your personal information under our control.

Choice/Opt-In
Our sites give users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, share or make available your email address to anyone for any purpose. Our sites also give users options for removing their information from our database in order to stop receiving our communications.

____________________________________

Additional Information

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for these websites: KenWallaceCompany.com and BetterThanYourBest.com.

Our sites' registration forms require users to give us contact information (like their names and email addresses). We use customer contact information from the registration form to send the user our electronic newsletter and other information about our company's products and services. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We will not give or reveal your Email address. The only exception to this is if we sell our email business. In that case, you will be given at least two weeks notice so that you can opt out before the sale.

Our sites contain links to other sites. BetterThanYourBest.com Ken Wallace, KWC Publishing, and Ken Wallace Company are not responsible for the privacy practices or the content of such Web sites.

Our sites use an order form for customers to request information, products, and services. We collect the customer's contact information (like their email addresses) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. Customers' contact information is also used to get in touch with them when necessary. Users may opt-out from receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. It is never divulged to any outside party.

More on Security

Our sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping cart is run on a secure server. If you directly Email us, we suggest that you send two Emails and break your credit card number in two. Send half the number in one Email and the other half plus the expiration date in the other Email.

Choice/Opt-Out

Our sites give users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. You can send email to support@BetterThanYourBest.com or support@KenWallaceCompany.com (you will have to clear yourself through our spam filter).

2. You can send mail to the following postal address: One Hillcrest Drive, Carbondale, IL 62901.

3. You can call the following telephone number: 618.457.8067

Change/Modify

Our sites give users the following options for changing and modifying information previously provided.

1. Email: support@BetterThanYourBest.com or support@KenWallaceCompany.com

2. You can send mail to the following postal address: One Hillcrest Drive, Carbondale, IL 62901

3. You can call the following telephone number: 618.457.8067

Anti-Spam Policy

We do not send emails to people who do not have a relationship with our company. This relationship can start in the following ways:

The person:

Opted in to one of our email lists either at one of our sites or one of our partner sites

Requested a free email course

Filled out an online survey in return for a gift

Entered a drawing or contest either online or in-person at a live event

Purchased a product

Became an affiliate of our sites

Contacting the Web Sites

Other
If you have questions regarding our privacy policy, feel free to contact us.