Mine was in a Pizza restaurant. One of my tasks was to wipe down the stainless steel oven doors and keep them gleaming because they were in customer view. The manager told me how he wanted it done, how to mix the cleaning solution and how to clean the doors.

After a few days of doing this, I found that I could cut down on the amount of cleaning liquid with an increase of elbow grease and still accomplish the results he wanted: gleaming oven doors with no visible streaks -- and I could save the store some money as well. I was excited! The next day he saw me doing it my way, came up to me and said, "I thought I told you how I wanted you to clean these doors." I replied, "Yes, but I thought . . ." he cut me off and said, "I'm not paying you to think, I'm paying you to do what I tell you to do!" . . . (to read the remainder of this article, please log in below.)